Grocelo — Support

Contact

For questions, problems, or suggestions, email us at egegirsen.dev@gmail.com. We aim to reply within a few days. Writing in English or Turkish is fine.

Including your iOS version and a short description of what you were doing when the problem occurred helps us help you faster.

Common questions

• My invite code doesn't work. Codes expire after a while and can be revoked by the list owner. Ask the owner to share a fresh code. After several failed attempts, joining is paused for 15 minutes.
• My changes don't appear on other devices. Grocelo works offline and syncs automatically once you're back online — give it a moment after reconnecting.
• How do I restore a purchase? Profile → Restore Purchases, on the device signed into the same Apple account.
• How do I delete my data? See the Privacy Policy for what is stored and how deletion works.